Shipping & Delivery Policy
Last updated: April 2026
1. Digital Product Delivery
Dely is an entirely digital platform. We do not sell, manufacture, or ship any physical goods. All products and services offered on Dely — including Pro subscriptions, course access, and premium content — are delivered digitally over the internet.
Upon successful payment, access to your purchased plan or content is granted instantly to your registered account. There are no physical items to be dispatched, packaged, or delivered to any address.
2. How Access is Delivered
Once your payment is confirmed, your account is automatically upgraded and you can begin accessing premium content immediately by logging into your account at dely.in. A confirmation email will be sent to your registered email address as proof of purchase.
In rare cases where access is not activated within a few minutes of payment, please contact our support team at support@dely.in and we will resolve it promptly.
3. No Physical Shipping
As all our products are digital in nature, the following do not apply:
- Physical shipping or courier delivery
- Shipping charges, delivery timelines, or tracking numbers
- Physical packaging, returns, or exchanges of goods
- Cash on delivery or any postal order
Any reference to "delivery" on this platform strictly means the digital activation of access to content or subscription features.
4. Exchange Policy
Since our products are digital and access is granted immediately upon purchase, we do not offer exchanges or plan swaps after a transaction is completed. If you believe you have purchased the wrong plan or experienced a technical error, please reach out to us at support@dely.in within 48 hours and we will review your case.
5. Duplicate Transactions
In the event of a duplicate charge or technical payment error resulting in multiple deductions for the same order, please contact us immediately at support@dely.in with your payment details. We will investigate and process a resolution in accordance with our refund policy.
6. Contact Us
For any questions related to delivery or access to your purchased content, please contact us at: support@dely.in